Infographics Archive

Customer Experience Strategy: Easy Guide to Building Strong Customer Relationships

An effective customer experience strategy keeps the customers’ interest at the front and center of its attention. Even if you’re a customer-centric company, an extraordinary customer experience requires strategic actions governed by the customer experience strategy adopted by your company.  When your goal is to provide an entirely seamless, extraordinary service to your customers at [&hellip

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The Art and Science of Delegation

Small business owners can be overwhelmed with all the decisions they have to make each day. It’s not an easy task running a business day-in and day-out. The good thing is, you don’t have to solve things on your own. To achieve this, you, as an owner, should learn the importance of delegation. If you [&hellip

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Valuable Business Lessons From New Construction Startups

Building a startup from the ground up can be difficult in any industry. New startups face multiple hurdles before their product hits the market, from securing the right funding partners to finding the right audience for their product. To ensure that your startup will make it past the one year mark, it can help to [&hellip

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10 Personal Finance Podcasts to Listen to in 2021

Podcasts are a booming media market and with good reason! As a medium that can be listened to nearly everywhere and anywhere, this is an egalitarian option for everyone to learn new things, engage with quality content for free and be entertained all at the same time. From Spotify to Apple and Audible, this is [&hellip

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15 must-know leadership tips from top female founders and CEOs

In the wake of research from Harvard Business Review, who discovered that women make better leaders in times of crisis, OnDeck wanted to highlight leadership lessons from female founders and CEOs who are at the top of their game. For each quote, OnDeck has deconstructed why their advice works (backed by research), and also distilled [&hellip

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The Apps You Need to Download for Your Shopify Store

The Covid-19 pandemic saw more and more small retailers making the switch to selling online while their physical premises were closed because of lockdown. This was great news for Shopfiy, whose revenue almost doubled in the first quarter of the pandemic, but also meant that 1.5 million more jobs were supported by it than they [&hellip

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Product Placement on The Retail Shelf

Getting premium placement on the retail shelf is often the difference between roaring success and total failure. No matter how good your product is — how useful, innovative or inexpensive — if shoppers don’t see it, they won’t buy it. This is why the accompanying resource is essential reading for any entrepreneur or business entering [&hellip

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The Huge Cost of Bad Hires — And How to Stop It

There’s 1 word that makes any organization’s HR department, sales team, operations personnel and executives shake with fear: Turnover. When a single new hire isn’t the best fit for the position or for the company, organizations can chalk it up to bad luck. You didn’t hire the right guy, so what? It happens. But when [&hellip

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How Your Shopping Choices Affect the Environment

The decisions you make at the grocery store have an effect on the natural world. Many people don’t realize the impact that agriculture and food production have on the environment or how much they can help with their purchasing decisions. Let’s take a closer look. 50% of the habitable world is used for agriculture. Agriculture [&hellip

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