THE VALUE OF EMPLOYEE FEEDBACK: IS YOUR TRAINING PLAN WORKING?

Training programs often turn out to be a significant investment – both in money and time. For this reason, measuring the return of investment is so important.  

How can you be sure that your corporate training programs are effective? This is one of the main questions asked by companies. Improving the skills of your workers is so important, and makes perfect sense for every business.  

The problem in workplaces  

The issue with training programs is that they’re often seen as a cost rather than an investment. In fact, training programs have proven to be an essential part of a business.  

With $11 billion being lost annually due to employee turnover, it’s becoming more and more apparent why companies need to training and focus on their employees.  

Not only that, but 78% of HR leaders are now more concerned about the talent shortage today than they were a year ago. Obviously, making an investment in the workers that have the skills and talent you’re looking for, all the more critical.  

Of course, perfection isn’t possible – you won’t always achieve what you want to, and problems will arise. That being said, training your employees with the most effective training program could revolutionize your company.  

How to measure how successful your training program is  

If you’re unsure if your current training program is working for you, the first step is asking.  

The majority of companies refrain from doing this, which can have cataclysmic effects.  

Gathering employee feedback is the best way to measure how well you’re doing and consider new avenues.  

At the end of every training program, you should take the time to collect feedback. The most effective way to do this is anonymously, and with surveys.  

The use of digital communication tools is also increasing. Using these to your advantage could prove a success for you.  

Communication in the workplace  

Overall, communicating and engaging with your staff should be of paramount importance to you.  

Creating an environment where open dialogue is essential – not only to attract new talent but to retain the top-tier talent already in your team.  

Openly conversing, expressing concerns, and working together helps employees to feel valued, motivated, and satisfied in their position.  

How your individual company chooses to do this is a subjective choice. However, 70% of Forbes Global 2000 companies will decide to implement gamification strategies – in an attempt to boost retention, revenue, and engagement. Gamification is also an excellent idea for your organization’s LMS courses.

The first step to creating a training program – Identify the 3 Ws.

Training programs that work for everybody involved aren’t an impossible task.

You just have to ask yourself the 3 Ws; the Why, the What, and the Who to train.  

• Why – Nobody is perfect, every single person has darker areas in their work skills and weak points. This makes regular assessments an integral part of your company.  
• Who – Not every employee needs to be trained, especially not the same lessons? Limiting who is on the training program will make it more focuses and relevant.  
• What – The trainee should have all the necessary skills and knowledge to teach this program. Also, all managers should have a clear idea about the training. 

Conclusion

Understanding any roadblocks in your training program could transform your company. Not only will it help you reach your business objectives, but you’ll be able to acquire and retain your most valuable workers.  

It’s essential that you communicate with your employees, and discover the areas where you can improve, ensuring that everybody succeeds.  

Feedback, assessments, and open discourse could be the key to a healthy, prosperous environment. 

About the Author: Kristin Savage nourishes, sparks and empowers using the magic of a word. Now she works as a freelance writer at TrustMyPaper and GrabMyEssay. Also Kristin does some editing work at WowGrade, BestEssayEducation and Studicus.

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