As a business owner, you will at some point be at the receiving end of a client complaint (and you may have been a client with a complaint yourself). The question isn’t whether you’ll get them (you will!) – the question is, how do you choose to handle the complaint, and yourself, in response. This [&hellip
By John DeSimone, President, Herbalife Nutrition Every entrepreneur knows that if potential customers do not know about your services or products, you can become the worst kept secret. One of the keys to creating sales is reaching end-users with the information that you have solutions to meet their needs. As a nutrition company with independent [&hellip
Investor pitches can be nerve-wracking for any entrepreneur. Whether you’re experienced or not, getting to convince a room full of potential investors and building trust with them isn’t easy. If you thought that is a challenge, imagine having to do it on video call thanks to the recent paradigm shift. The remote presentation can be [&hellip
When you are looking to buy or sell a home, it can be helpful to hire the help of a real estate agent. Many people find that hiring a local agent is best for many reasons. It can be difficult to narrow down who to work with, but the decision is important because a lot [&hellip
Training programs often turn out to be a significant investment – both in money and time. For this reason, measuring the return of investment is so important. How can you be sure that your corporate training programs are effective? This is one of the main questions asked by companies. Improving the skills of your workers [&hellip
When you feel the need for a wealth coach so you will do what is right with your wealth and have a good future, you need to be smart about which one you choose. You will need the financial planner Gold Coast who is right for your situation and all of your needs. Everyone has [&hellip
When you run a business, no matter how big or small, you have to be prepared for customer complaints. Not only that, you need to understand that complaints by clients and customers are not a matter to be taken lightly. You should always balance the loss you will incur by refusing the customer with the cost [&hellip
Outsourcing services providers in the Philippines have been hugely abundant in recent years. This is vastly evident in the assembly of many BPO companies in the country as well as the growing number of call center agents that are currently working in the industry. But have you ever wondered why foreign companies from different countries [&hellip
No matter what company or industry you work in customer service is an aspect of business you should seriously invest in. Thanks to technology communication has developed so much that providing customer service has diversified, for example there are businesses that does call center outsourcing in the Philippines to consistently provide their own customers with [&hellip
In celebration of the Small and Medium Enterprise (SME) Week this month, Globe myBusiness joined the Department of Trade and Industry in giving recognition to all SMEs for their contribution to nation building and have rounded up several seasoned entrepreneurs to share their secrets to success. Here are some tips which budding business owners and [&hellip