Using a CRM that organizes your workflow, keeps you up to date with the tasks, and automates repetitive tasks, is something every sales team needs. Now with all the options out there, it can be tough to pick one that is useful and meets your requirements.
Since a sales CRM manages the entire sales cycle, including the sales team, sales processes, and leads. It’s essential to choose the one with workflow management and automation tools that effectively works with fewer resources.
Let’s take a look at the top 10 sales CRM:
Keap
Keap is a sales pipeline and contract management platform. It is specially made for freelancers, SMBs, e-commerce, and self-employed individuals.
You can build your own database by importing contacts from spreadsheets, copying contacts from other tools, and customizing leads as per your requirement.
It doesn’t allow many integrations and is a little expensive. Keap also has a learning curve because of its many features.
It offers a free trial and the paid plan starts at $129/month which is billed annually.
Bitrix24
Bitrix24 has all the features that you need to run the sales process. Different features include pipeline management tools, sales cycles, sales tracking, and marketing and reporting tools. It also has built-in phone, email, and voice options for you to reach out to leads anytime and at any channel.
You can also create and send invoices in multiple currencies to close deals. And you can use it to train your team members.
It doesn’t have the best user interface and customization options are also limited.
Bitrix24 has a free plan and the paid plan starts at $69/user.
SugarCRM
SugarCRM takes off a major amount of work from your plate by automating complex jobs, such as, using a drag-and-drop flowchart, and lead routing quote review. It also makes a mind map of customer journeys to get the right message.
It sends out real-time push notifications to keep up up-to-date with clients and other work. You don’t have to remain online all the time to work on the tool.
It has some learning curves so that you can use the tool easily. Plus, it’s best suited for companies with 10+ team members.
You get a free trial with all the plans of SugarCRM and the paid plan starts at $40/user/month with a minimum of 10 users and is billed annually.
Hubspot CRM
Hubspot CRM is one of the most popular sales CRM software. With the tool, you can handle all the basic parts of the sales process, along with lead management and cross-channel tracking of customer integrations.
The free plan offers all the basic features that you need to get started. And the paid plan provides high-end automation, deeper prospects insights, and AI assistance.
Although it’s a great tool, it’s not suitable if you want to do something niche.
The adds on starts at $50 and the HubSpot CMS plans cost $300/month.
Close.io
Close CRM offers many features in one place. The features include email marketing, voice, reporting, pipeline view, SMS, and custom email sequencing.
It also provides pre-recorded voicemail which is a great time-saving tool for your sales team. Close has a predictive dialing feature that lets salespeople auto-dial multiple phone numbers which in turn improves your sales team productivity. You can also integrate with Facebook, Zapier, Zendesk, and Mailchimp.
Although, Close CRM is a great tool. But it needs some manual work, when you import data from CSV files, resulting in duplicate fields.
The paid plan starts at $29.75/user/month which is billed annually.
Salesforce
It’s a highly customizable app with the best-curated tool for your sales team. Salesforce also has many integrations so you can quickly complete your work and collaborate with your team members.
With Salesforce, you can easily handle complex work and create difficult-looking task management systems. It also automates tedious and repetitive work to lighten your workload.
Though Salesforce is a great CRM tool. It has a learning curve and is not easy to use. The CRM’s customer support is not super responsive, which you should remember while buying the tool.
It has a 14-day free trial, and the plan starts at $25/user/month, which is billed annually.
Freshsales
It’s a fully developed sales force automation tool for your sales reps. Freshsales has everything you need to manage and close deals.
It has a built-in email, chat, telephone, and phone feature, to automate the sales process to improve efficiency and increase productivity.
Freshsales uses Freddy AI to provide insights to salespeople on which deals are the best to chase and the next step to take to close those deals. It can also help predict revenue using the sales forecasting tool. Its strong pipeline management and the benefit of using native CPQ to create, generate and share quotes and other sales assets without any hassle.
Freshsales has a forever free plan, and the paid plan starts at $15/user/month, which is billed annually.
Capsule
This sales CRM not only helps you to keep track of your leads, but it also helps you to make better relationships with them.
It doesn’t need any special training to use the software, it also has a simple user interface.
Capsule focuses on lending a hand in completing your daily work instead of coming up with new features. You can easily track what is happening in your sales pipeline.
You can import your contact list from Gmail, CSV, or Outlook to Capsule, making it easier for you to find contacts.
Capsule’s free plan is great for those who run a solo business or work with a partner. But it only offers 250 contacts, which you can cross quickly.
The paid plan starts at $18/user/month, which comes with a 30-day free trial and is billed monthly. It allows integrations with Twitter, GSuite, Zendesk, and MailChimp, letting you find and save information as you find new leads.
Zoho CRM
A great tool to meet the needs of every business regardless of its size and type. Zoho CRM has an easy-to-use user interface, social media and automation features, and customizable modules.
With Zoho CRM, you can easily make your workflows, set your to-do lists, automate processes and manage leads. It allows integration with Facebook and Twitter that lets you engage with leads at the right time.
Up to three users can use the free plan. However, the free plan has limited features. For example, you can only send 50 emails in a day, have access to 10 email templates, and customization is also limited.
The paid Standard plan unlocks all the limited features in the free plan. It also provides KPI tracking and sales forecasting.
And the enterprise plan boosts the current features to the next level. It provides stage-by-stage sales funnel tracking and customizable data comparisons for different regions, teams, or users. With the 30-day free trial, you can access the advanced features of the Zoho CRM.
The pricing of the standard edition starts at $14/user/month, billed annually.
Salesmate
It is a great CRM for sales reps who want to spend more time on prospecting and less time doing repetitive tasks.
Salesmate has a customizable and interactive dashboard with robust features. It also has tools to manage phone calls and deals. You can integrate DocuSign and live chat.
However, it doesn’t give email analytics features on its basic plan.
Salesmate offers a free 15-day trial. The plan starts at $12/user/month and is billed annually.
